Delivery Policy

We aim to despatch within 48 hours by Royal Mail first class or UPS. At busy times it may take longer to despatch your order.

UPS is tracked, and you will receive updates from UPS. Royal mail is not tracked, but offers excellent value for smaller items. You can now enter as many delivery names and addresses as you like and save them to your account.

We send your orders out by UPS and Royal Mail five days a week. We will email you with tracking information for your UPS deliveries, for which a signature may be required. If you wish to return an item and want proof of delivery, please use Recorded Delivery, rather than Special Delivery but please check with us first before you return anything: a photo of a breakage, for example, is usually good enough for us!

We will despatch your order by post. Within the UK, you can expect delivery within 7 working days. International orders may take a little longer.

Please note: The price charged for delivery of any item includes the cost of postage, packaging materials and order processing costs and the postage price seen on the package is only a part of these costs.