1. Shipping: We despatch orders by Royal Mail first class or UPS. UPS is tracked, and you will receive updates from UPS: Royal mail is not tracked, but offers excellent value for smaller items. You can now enter as many delivery names and addresses as you like and save them to your account:
2. Deliveries and returns. We send your orders out by UPS and Royal Mail. We will email you with tracking information for your UPS deliveries, for which a signature may be required. If you wish to return an item and want proof
of delivery, please use Recorded Delivery, rather than Special Delivery but please check with us first before you return anything: a photo of a breakage, for example, is usually good enough for us!
3. International Orders: Some orders may incur local Import Duty and taxes, which you may be asked to pay on delivery of your order. We cannot be held responsible for these charges.